The store is now operating with the following hours:
Facility Open Hours – Mon-Sat 09:00-18:00 (Access with your PIN number)
Office Open Hours – Tuesday, Thursday and Saturday – 9am – 1pm (all other times by appointment)
24/7 Fob holders – access at any time
- The health and safety of our team members and customers is our principal priority. Our facilities are large buildings and generally we have a very low intensity of use.
- We have reviewed the updated Government’s advice and carried out risk assessments to confirm our stores remain COVID-19 compliant with appropriate measures.
- We have limited the number of team members on site at any one time and reduced our reception opening hours.
- We have provided Perspex barriers, floor distancing markers, face coverings, protective gloves, hand sanitisers and other washing facilities where appropriate.
- We have installed appropriate COVID-19 customer signage which is kept under review.
- We have intensified the daily cleaning levels of our storage facilities, especially in the most commonly touched points.
- Existing GoStore customers are able to access their storage rooms using their PIN codes between 9am – 6pm Monday to Saturday and 24/7 customers anytime using the Fob system.
- Our storage facilities are also monitored externally out of opening hours to provide additional customer service and maintain security; this is continuing.
- Prospective customers, should they have the need, can reserve a room, check-in online, and complete move in documentation without needing to be present at our store. Other customers can complete the process in our reception when they move in.
- Storage and distribution is listed as one of the businesses the Government has requested to remain open to support essential online and offline retail.
- We continue to closely monitor information from the UK Government and Public Health officials, and to follow all guidelines to ensure we are doing everything we can to continue to provide a clean and safe environment for all our valued customers and team members.
If you have any questions, please refer to our or email us on firstname.lastname@example.org.